We are private IP consultants providing trademark, patent, and copyright services and are not connected to any official IP office or the government.

Refund & Cancellation Policy – IPR Services

Refund & Cancellation Policy

Our company is more concerned about the customer's overall experience, whether related to registration, customization, or consultancy, being simple to use. By using our website, you give acceptance to our Terms and Conditions, privacy policy, etc.

If you need help, you can easily contact us at care@iprindiaonline.org.

Eligibility for Refund

Refunds are only considered if there is a clear and verifiable issue with the service purchased on our website.

Example: Errors in service delivery or technical faults that prevent completion.

Refund Time Frame

Customers can submit requests within 30 days of the date of purchase. Refund requests made beyond this time frame will not be entertained.

How to Request a Refund

To request a refund:

  • Email us at care@iprindiaonline.org.
  • To get your refund, you have to provide order details with the reason for the refund.
  • The refund request will be reviewed by our team, and you will be notified of the decision, whether it is approval or rejection.

Refund Process & Payment

  • Once approved, your refund will be processed via the original payment method.
  • In case a valid reason for reimbursement is missing, a refund fee of at least 30% will be charged to your account.
  • However, if your claim cannot be fulfilled for any reason, you will get a complete refund.

Tip: Keep your payment method active so that the refund can be processed without any holdup.

Cancellation of Application

Once a document is submitted through our website, it cannot be revoked. There is no general cancellation option.

If you wish to request a refund, you must first cancel your application and provide the OTP during the cancellation process. Once we receive proof of cancellation, your refund will be processed.

Cancellation Fees & Requirements

  • A 30% cancellation fee will be deducted from the total sum paid.
  • Make sure to give all required information and the OTP during cancellation to avoid delays.

Clarifications About Your Application

If you are having doubts regarding your application or if you need more help, do not hesitate to reach out to us at care@iprindiaonline.org.

Our team might get in touch with you through email or phone in case they need some clarification, and to make sure that processing goes on smoothly.